Office hours are a way for you to meet with Astronomer data engineers and ask about Astro and Airflow features and best practices. Office hours are available weekly on a first-come, first-served basis. An office hour session is typically 30 minutes long.
Office hours are not a replacement for support. Submit a support request if you have any urgent issue, bug, or something that needs fixing. Astronomer data engineers will not be able to answer support requests during office hour sessions.
If you need more extensive assistance, guidance, or regular long-term engagement, reach out to the Professional Services team.
During an office hours meeting, you can:
Before you book an office hours appointment, please browse the documentation, Astronomer Academy, or Airflow Guides.
To book office hours, click Help > Book Office Hours in the Astro UI. Then, schedule a 30-minute virtual meeting on the scheduling form. In the form, provide details about any issues and questions that you want to discuss during the meeting.
Alternatively, you can use the Book office hours link in the documentation navigation.