Technical Instructor

Customer Training | Full-time, Remote

Astronomer is the commercial developer of Apache Airflow, a community-driven open-source tool that’s leading the market in data orchestration. We’re a globally-distributed and rapidly growing venture-backed team of learners, innovators and collaborators. Our mission is to build an Enterprise-grade product that makes it easy for data teams at Fortune 500’s and startups alike to adopt Apache Airflow. As a member of our team, you will be at the forefront of the industry as we strive to make Apache Airflow the de-facto standard in data orchestration.

As a Technical Instructor on our team, you will be in charge of designing, developing and delivering high-quality and impactful learning experiences to Astronomer's Customer, partners and team members. You will educate customers, partners and employees on Apache Airflow and Astronomer's solutions by offering an in-depth and engaging learning experience through instructor-led sessions both in-person (after COVID) and virtually.
In addition, you will be part of the Certification Program by developing and maintaining certification assets including exams, preparation courses and badges that will directly impact thousands of Airflow lovers like you.

Ultimately, you have passion for helping others and popularizing concepts that might be hard at first but sound easy in your mouth. You're obsessed on creating and delivering engaging content and love learning and playing with new technologies. Customer satisfaction is key and you know that training is way more than just delivering content. Others should feel you enthusiasm in what you're doing to keep them engaged and focused so at the end, they truly have learned something that they will remember and use.

Responsibilities:

  • Deliver high-quality technical course experiences to a variety of customers. Ensure all learners engage with virtual classes.
  • Interact with customers, partners and other teams to grasp their issues and questions to design training that best-fit with their needs.
  • Build out new content such as videos, webinar and workshops to expand the reach of the Astronomer Academy and ultimately Airflow with Astronomer.
  • Become pro-active in the Airflow community by attending Meetups, speaking at big events and answering questions in Slack.
  • Maintain and continuously improve your technical expertise. You would be knowledgeable on Airflow and Astronomer's products. You stay up to date with latest releases and features while focusing on those that have greater impact to customers. You don't need to be an Airflow expert but you will become an Airflow expert.
  • Test and update ways to facilitate the delivery of your content to meet the needs of the learners.

A Strong Candidate Is:

  • Have experience in teaching/coaching/mentoring
  • Background in Python
  • You enjoy creating content.
  • You know how to speak with passion and engage with your audience
  • You are ready to take Airflow and Astronomer to the moon by training thousands of people and become a superstar
At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Astronomer is a remote-first company.
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